When it comes to the service of your Datalogic product, nobody can do it better than us. Because we’re the company that designed and built your data capture product, we know what went into making it and the high expectations you have regarding its performance. No other service provider can deliver the years of experience, quality assurance, access to factory upgrades and cost savings for your Datalogic product.
Datalogic ADC Service Programs aim at:
- Make your business simpler
- Improve your products up time
- Involve you into a long term partnership
- Increase your satisfaction
- Reduce total cost of ownership
Datalogic ADC offers a wide and complete range of post-sales services to protect your investment in ADC products, making your data capture systems more efficient, reducing maintenance and assistance costs, while ensuring maximum productivity and profitability.
WHAT IS EASEOFCARE ABOUT?
The EASEOFCARE Service Programs provide customers with the best life-cycle maintenance at a cost effective price. Datalogic ADC programs include, 3 and 5 year coverage options at the time of product sale. Furthermore, all the Ease of Care programs for Mobile Computers also include the Wavelink TE and Avalanche software maintenance for the selected service program duration.
EASEOFCARE Overnight Replacement Comprehensive. Losing the use of your Datalogic ADC product means reduced productivity and costs you money. Datalogic ADC’s Overnight Replacement Service offers the fastest possible “next day, plug and play” unit replacement, with a spare pool owned and managed by Datalogic ADC. It covers defects in material, normal wear & tear and accidental breakage, with strict conformance to operational and cosmetic specifications, including factory upgrades at no additional costs. It is ideal for customers operating in task critical environments where maximum up-time is required.
EASEOFCARE 2-Day Comprehensive. This program provides an increased service level at an unbeatable price. It provides you with efficient factory level depot repair service with a rapid turnaround time, two (2) business days, covers defects in material, normal wear & tear and accidental damage, with strict conformance to operational and cosmetic specifications, including factory upgrades at no additional costs. It is ideal for customers operating in environments with limited spares or minimal down time requirements and when asset tracking is important.
EASEOFCARE 5 day. This program delivers the security of knowing that your product repairs are easily handled with consistent factory procedures, controlled costs and guaranteed results. It covers defects in material and normal wear and tear with five (5) business day repair turnaround and includes factory upgrades at no additional costs. It is ideal for customers requiring enhanced repair turnaround and improved cost control.
Please check with your Datalogic ADC Local Representative for more information.